Service Guarantee

Our service promise is not a slogan, a concept or an advertisement, our service promise is serious. To this end, we have built a large, systematic and standardized service guarantee system to ensure that each link is implemented in place and finely processed.

Service area

We have carefully analyzed the problems that customers may encounter in the process of project investment and set up matching service items and project service personnel to ensure that the problems you feedback during the entire life cycle of the project can be solved in a timely and effective manner.

Service network query

With the goal of building a global strategy, GCM actively promotes technology, management, and service innovation, optimizes business and service models, cultivates a large number of high-quality and compound talents that adapt to global business development, and creates a team of experienced and skilled services The team participates in the cooperation and competition in the global market on a larger scale, broader field and higher level, and continuously enhances the international competitiveness of the company.

GCM focuses on the R&D and manufacturing of large-scale equipment required for national infrastructure construction projects such as mines, construction, energy, and transportation, and provides complete design solutions. With more than 30 years of accumulated experience in market operation, we have tailored economic benefit analysis reports for users in more than 170 countries and regions around the world to achieve sustainable business development.

Something else

We provide systematic training for technical personnel dispatched by customers to better meet project needs. During the practical operation of the technical staff, our training instructors will also continue to follow up the project operation to ensure the orderly development of the project.

Our accessories use mature manufacturing technology, select high-quality materials, and pass strict quality checks. They have stable chemical composition, good wear resistance, high strength, high temperature resistance, corrosion resistance, and durability. We provide customers with a complete range of crushing and screening equipment accessories to ensure that each accessory can play its role in the operation of the equipment.

So in conclusion ...

Our goal is to ensure that we provide our customers with excellent operating equipment with high reliability and predictive maintenance to reduce machine downtime. During the product warranty period, you can rely on GCM services and original accessories .